ONLINE CLIENT PORTAL
We have the perfect solution to ensure this is the case for your project. We provide each of our clients with access to a secure online program where you can view, comment, and contribute to all of the details regarding your new build or renovation.
Imagine the convenience of having all the information about your selections, upgrades, questions, documents, photos and more at your fingertips, whilst you are at home, at work, on the road, or even on holidays.
Feel free to watch our demo video to see a number of the opportunities that our online client access offers to keep you well-informed during the whole construction of your project.
ONLINE CLIENT ACCESS
The purpose of the SmartReno online client access, is to provide you with the perfect opportunity to easily keep up to date with all your selections, upgrades, financial decisions, documents, photos and more. It is your online access 24/7 where you can ask any questions you have about your project.
SELECTIONS AND APPROVALS MADE EASY…
Selection Sheet…
stay on schedule by conveniently viewing all your choices in the one place
All your selection choices are in one convenient location where you can easily see what decisions you need to make next.
Everything is organised by a colour-coded list, and is displayed with all of the necessary allowances, pricings, and other beneficial information. Futhermore, any of your upcoming selections will be automatically flagged to help keep everything on schedule.
Comments, Photos, and Files…
Stop jumbled e-mails
As we progress through your project, there will be times when you will need to ask questions and have conversations with your builder about certain items. It might be asking for clarification on a selection or providing an update on a warranty request. Rather than loose emails in your already full inbox, your online portal allows you to add comments and ask your questions, in one convenient location – keeping all your conversations organised and available to everyone.
E-mail Updates…
Let new information come to you
Whilst you are able to access the online portal at any time, if there is anything about your project updated within the portal, you will also receive an e-mail each morning keeping you in the loop.
We know that building your project is an exciting and important endeavour, and ensuring we have clear and transparent communication throughout your whole project, is fundamental to the success of every project SmartReno undertakes.
Warranty List…
Easily track loose ends
There’s nothing more exciting than receiving the keys and your project being completed. Through our online client portal you can submit all your warranty requests online. Conveniently, you can come back to the portal to double-check the status, add comments wherever necessary, and then verify when they are complete.
RENOVATE or REBUILD
THINGS TO CONSIDER BEFORE YOU DO ANY MAJOR EXTENSION
Want to know more?
DON’T TAKE OUR WORD FOR IT, HERE’S WHAT OTHERS SAY
Without hesitation Pedram!
When we engaged SmartReno Pedram made us feel at ease. The process was explained and detailed, making it easy to prepare and plan. Pedram’s Team were a pleasure to have in our home during the 4 months of renovation. Each and every member of the team taking pride in their work. The end result is outstanding, one we are extremely happy with. It is without hesitation that we would recommend Pedram and his team to any prospective client.
Kirsty and Richard - Camp Mountain
Quality outcome, Organised builder, Enjoyable experience
Pedram has twice managed renovations in our house, both in 2017 and 2018. On each occasion it was a pleasure to deal with Pedram, and through him our renovating experience was both enjoyable and produced results equal to or above our expectations. Pedram’s attention to detail in both finish and correct selection and use of materials was wonderful. His organizational skills are excellent. Pedram’s men were reliable, punctual, polite and skilled. At all stages in the work process Pedram was in touch with the job, and would not allow compromises to occur. Throughout the renovations we felt there would be a quality outcome and were never disappointed. Pedram comes with our highest recommendation and we would be happy to speak most positively on his behalf.
John and Mary - Maleny
Client focused, Organised, and Excellent Communication,
Excellent communication, honest, reliable, Client focused, organised, prompt, cost and quality focused – if these are traits you are seeking from a builder then Pedram from SmartReno is for you. We engaged SmartReno to undertake a full internal renovation of our three bedroom house in Belmont. After speaking to several builders, Pedram immediately stood out from the crowd. He was knowledgeable and demonstrated a clear determination to deliver a quality home for my family. Pedram was extremely well organised and took the time to understand our wants and needs for the renovation. The best thing… he finished 3 weeks early and within budget. Sometimes when I read testimonials on websites I always wonder if they are genuine. I first thought the testimonials for Pedram seemed too good to be true. However, after going through our renovation and rereading them I could relate to the positive comments in each and every one. We would gladly recommend Pedram and team SmartReno to anyone looking to build or renovate. Thanks Pedram (and all your trades)
Glenn and Jennifer
Flexible & Accommodating
Pedram and the team from SmartReno did a fantastic job building a covered deck for our classrooms. The completed job is beautiful and their flexibility during the build was exceptional. The team had to work in with a class of 3 to 6 year olds in the adjoining class room for two months and were very accommodating in so many ways, from when noisy work was carried out to assisting in class projects. Safety was high on our list of requirements and the team exceeded in this area.Brisbane Montessori School
Well presented, Punctual and delivered on promises
We embarked on a project to build a second story to our house to cater for our growing family. We consulted a number of perspective builders and upon reading the testimonials from SmartReno we made our choice. It is now pleasing that we can add to the testimonial page with words equally as glowing. From start to finish dealing with Pedram was easy and convenient. Nothing was too much trouble nor a request dismissed as impossible - if we wanted something Pedram and his team worked very hard to see that it was accommodated. Our criteria for choosing someone was that they were well presented, tick; punctual and delivered on promises, double tick; and took care in the project, tick. The finished project is something that far surpassed what we had envisaged our house to look like and something that we absolutely love. You do hear horror stories when building and to be honest, after hearing these you do kind of just feel you are waiting for an issue or problem however these never came and the whole process couldn't have been smoother. Go look at Ackama St, Algester and you will see the kind of finished product you can expect - a decision in choosing Pedram at SmartReno will make itself.
Matt - Algester
Communication & Attention
We are very pleased to be able to say that we engaged the services of Pedram, of SmartReno, for a major reno/build on a 1938 Queensland that was in need of a lot of TLC. Pedram and his whole team exceeded our expectations with their work and attitude throughout the project. He was extremely easy to deal with and to discuss any problems or changes and kept us updated at all stages, sending texts with progress photos every few days, and all his workers always had a smile on their face. The result was absolutely fantastic and we would not hesitate in recommending Pedram and his team to anyone considering a builder.
Kathleen - Annerley
